Tuesday, October 26, 2010

"I really appreciated the constant contact that the office people that Allen Service provided me on the day of my plumbing emergency last week. Even though their schedule was full when I called, they went way out their way to work me into their schedule… they were here within an hour and called twice to let me know the status of my call and when to expect the service man. The service man showed up with a smile and was ready to take care of my situation. What a pleasure it is to do business with a first class company. I will recommend Allen Service to all my friends and neighbors."

"I'm letting you know that the two techs that came to my home today were excellent. I always feel that the customer service, treatment and work done by Allen Service is the best around and I love doing business with you, because you treat me so well."

Wednesday, October 20, 2010

"Your service tech did an outstanding job of explaining all my option to choose from on our new water heater. We decided to spend a little more money on the high recovery model with the very high efficiency ratings so that as our family grows, we will still have plenty of hot water to use. No other company even came close to the level of care and the time it took to explain everything. I'm your newest lifetime customer for sure. Thank you."

Thursday, October 14, 2010

Saved our lives

"A huge thanks to Allen Service for being so thorough in everything they do. They found a potentially dangerous situation that was caused by some remodeling we had done this summer. We had our home resided and the siding contractor inadvertently covered up a few grills that allowed the air used for combustion in our furnace and water heater. We just had Allen out to do our annual check-up and they found immediately, dangerous amounts of carbon monoxide in our basement area and it was moving up to the rest of the home. They fixed the problem and the carbon monoxide went away. This could have saved our lives and most certainly kept us from getting very sick this winter. I absolutely recommend Allen Service to all my friends and neighbors."

Tuesday, October 12, 2010

"Even in today's economic times, Allen Service does not cut any corners when it comes to providing excellent care. Your man asked some great questions regarding how we use our kitchen… we love to entertain… and he showed us several options that meet our needs. We decided on the touch faucet that we see on the cooking channel all the time and Wow, is it the best innovation in years. My husband and I love it and now our neighbors want one too. Allen's top quality installation is what make the whole thing work perfectly. I highly recommend Allen Service to all my friends and family."

Wednesday, October 6, 2010

"Kevin was excellent, his knowledge and his expertise was excellent. No one had mentioned needing a return air and the circulation of air flow is so much better! He went above and beyond by addressing items that he didn't need to. That is the kind of customer service that I really like and appreciate and it's something that you've always done, but Kevin was just exceptional."